Terms & Conditions

Safety is important to us. For any activity on the water, there will be a certain level of risk. To ensure your safety and provide you with a secure experience, we have established the following terms & conditions. By booking a tour or expedition with us, it is understood that you have read and understood these terms and conditions.

  1. Assumption of Risk: Engaging in water-based activities inherently carries certain risks. By participating in our services, you acknowledge and accept these risks, and agree to undertake the activity responsibly. 

  2. Health and Fitness: It is your responsibility to ensure that you are physically and medically fit to participate in our activities. If you have any pre-existing medical conditions or concerns, it is recommended to consult a healthcare professional before taking part.

  3. Equipment Usage: When renting equipment from us, you agree to use it responsibly and in accordance with the provided instructions. Any damage caused due to negligence or misuse may result in additional charges.

  4. Safety Guidelines: You are required to follow all safety guidelines provided by our staff during the activity. This includes wearing appropriate safety gear, following instructions, and maintaining situational awareness.

  5. Weather Conditions: We closely monitor weather conditions to ensure your safety. In the event of adverse weather conditions or other unforeseen circumstances, we reserve the right to modify or cancel the activity for your safety. In such cases, alternative arrangements or refunds may be provided.

  6. Age and Supervision: Participants under the age of 18 must be accompanied by a parent or legal guardian. Certain activities may have specific age restrictions, and it is your responsibility to ensure compliance.

  7. Liability: While we take every reasonable measure to ensure your safety, we cannot be held liable for any personal injury, loss, or damage to personal belongings during the activity. By engaging in our services, you agree to release us from any such liability.

  8. Cancellations and Refunds: Cancellation policies and refund conditions vary depending on the type of service booked. Please refer to our specific cancellation and refund policy for detailed information.

  9. Photography and Consent: During our activities, we may take photographs or videos for promotional purposes. By participating, you grant us permission to use such media for marketing and promotional activities. If you wish to opt out, please notify our staff in advance.

  10. Agreement Acknowledgment: By renting equipment or booking a tour with us, you acknowledge that you have read, understood, and agreed to these terms and conditions.

We strive to provide you with a safe and enjoyable experience. If you have any questions or concerns regarding these terms and conditions, please contact us prior to your participation.